Your Trust is Our Priority

At CalyxHost, we understand that trust is fundamental to our relationship with you. This Trust Center provides transparency into our practices regarding security, reliability, and privacy, ensuring you feel confident in choosing us as your hosting partner.

Security

Protecting Your Data

We employ robust security measures to safeguard your data and websites:

• Data Encryption: All data in transit is encrypted using SSL/TLS protocols.
• Firewall Protection: Advanced firewalls protect our servers from unauthorized access.
• Regular Security Audits: We conduct frequent security audits to identify and address potential vulnerabilities.
• DDoS Protection: We mitigate Distributed Denial of Service (DDoS) attacks to ensure website availability.
• Malware Scanning: Proactive scanning and removal of malware to keep your sites clean.

Account Security

We also encourage our customers to take proactive steps:

• Strong Passwords: Use complex and unique passwords.
• Two-Factor Authentication (2FA): Enable 2FA for added account security.
• Regular Backups: Maintain regular backups of your website data.

Reliability

Uptime Guarantee

We are committed to providing exceptional uptime. Our infrastructure is designed for redundancy and resilience:

• 99.9% Uptime Guarantee: We guarantee a minimum of 99.9% uptime for our hosting services.
• Redundant Infrastructure: Multiple power sources, network connections, and hardware to minimize downtime.
• 24/7 Monitoring: Continuous monitoring of our servers and network to detect and resolve issues promptly.
• Proactive Maintenance: Scheduled maintenance performed with minimal disruption to service.

Privacy

Data Protection

We respect your privacy and handle your data responsibly:

• Data Minimization: We only collect the data necessary to provide our services.
• Transparency: Our Privacy Policy clearly outlines how we collect, use, and protect your data.
• GDPR Compliance: We adhere to the General Data Protection Regulation (GDPR) and other relevant privacy laws.
• Data Security: We implement strong security measures to protect your data from unauthorized access.

Compliance

Adherence to Standards

We are committed to complying with industry standards and regulations:

• Industry Best Practices: We follow industry best practices for security, reliability, and data management.
• Legal Compliance: We adhere to all applicable laws and regulations.

Have Questions?

If you have any questions or concerns about our trust practices, please don’t hesitate to contact us.